ResQBand Tap alerts
Alerts are free with every card.
Register your card and add up to two emergency contacts. Your profile goes live as soon as you save, and alerts start once each contact opts in. No subscription, nothing to cancel.
What a registered card does
- Shows your name, your allergies, where your epinephrine is, and a short medical note on the card's emergency page.
- Has a “For paramedics” summary the helper can hand over: your allergies and any health details you add (age, weight, conditions, drug allergies, daily medications), with when the epinephrine was given.
- Gives the helper an “I'm helping, alert their contacts” button. Nothing is sent until they press it; then up to two emergency contacts who opted in get a text with the helper's location (when their phone shares it), and the ones who asked for a call get one too.
- Shows what to tell 911 under the Call 911 button, ready to read out: severe allergic reaction, when the epinephrine was given, and the street address.
- Notes the time once the helper taps Epinephrine given, for 911 and the paramedics, texts it to your contacts and counts 5 minutes.
- Opens in the helper's phone language: English or French, or Spanish, Chinese and Punjabi by machine translation.
- Emails you 30 and 7 days before your epinephrine expires, and the day after it's used, so you can replace it.
- Keeps a record of every tap, which you can see and copy in the ResQBand app, for you, your allergist or your organization's records.
- Takes a spare: link a second card to the same profile in the app, one for the wallet and one for the backpack.
- Has a lost-card mode: report a card lost and its page hides your details and lets whoever finds it message you.
- Makes share links for the school nurse, a camp or a sitter: a read-only page of your details, always up to date, that you can turn off any time.
What every card does, registered or not
Every card opens a page with the manufacturer's use instructions for epinephrine and a Call 911 button.
The free ResQBand app, for you
The person who taps your card never needs an app or a login. The app is for you: open getresqband.com/account on your phone and add it to your home screen, and it opens like an app (the iPhone and Android versions also listen to the Temp-Alert Disc). Food recalls and the ingredient check work without signing in; you sign in with a code we email you, no password, for the rest, including scanning labels with your camera. It's where you edit your card and contacts, see your tap history, link a spare or report a card lost, make share links, and see the food recalls for your allergies, with an ingredient check for labels.
No subscription
There is no monthly charge and nothing to cancel: registration, the alerts and the app come with the card. If we add optional paid features in future, we will describe them and their price before you choose them, and we will never charge a registered card without your agreement.
How your contacts get alerts
We never text your contacts first. After you register, you send each contact a private invite from your own phone. A contact receives alert texts from Western Allergy Services Ltd. only after turning them on themselves by texting JOIN to 1 866 283 6110, and can reply STOP at any time. The text message program has the details.
Once they've joined, a contact can also choose a phone call with each alert, from their invite page. We ring them with a short confirmation call, and calls start only if they press 1 on it. They can stop the calls any time by pressing 9 during one.
Texts and calls go out as soon as the helper presses the button, but a carrier can delay them, and a contact's phone may be off or out of signal. An alert never replaces calling 911.